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Common Questions
(8)
Downtime FAQs
(4)
Install Guide's
(9)
Payments & Billing
(4)
Service Credentials
(4)
Trouble Shooting Tips
(4)
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Cancelling Plans/Products
To cancel your subscription please login to your account:Once logged into your account click on...
Change App Password
To change your App password.Once you are logged in Click on "Services" then "My Services" from...
EPG TimeShift
Our Server is currently set to (GMT-5) New York, NY, USA.Please adjust your APP Time Shift...
Not Receiving Emails
Hello,If you are not receiving our emails you can access them via your account. Click your...
Parental Control
Depending on which app you are using parental control can be found and set from the app settings....
Parental PIN Setup on MAG Devices
Hello,If you would like to setup a Parental PIN on your MAG Device please follow the instructions...
Recommended VPN Supplier
Our service is compatible with VPN, it all depends on the VPN Service you select as some cannot...
Upgrade/Downgrade
Please log in to your account: Client Area Once you are logged in Click on "Services" then on...
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